Shipping, Returns and Refunds


 

Shipping:

Please allow 10 working days for the delivery of your item if it is a made to order product. Waistcoats and blazers may take up to 21 working days. None made to order items will be dispatched within 2-3 working days. 

Returns and Refunds:

If you are not entirely happy with your purchase you can return your item within 7 days of delivery, for a full refund or exchange. Please note that it may take up to 14 days from receiving the item for your refund payment to be returned to you. We are not liable and cannot take responsibility for any bank charges that you may incur during the refund process.

Please note: We will not accept postage costs for the return of your item and we cannot be held responsible for items that go missing in the post on returning to us. You will be responsible for postage returns costs to us.

Please note: There are NO RETURNS on shirts, blazers and waistcoats, as these are all made to order, and this is clearly stated in item descriptions on our website.

If you wish to return your item, please complete the form within your parcel and send the form and your product back to:

S.Entwistle Gunsmith and Country Collection Limited
Dunedin
Hackensall Road
Knott End
FY6 0AX

Please contact us before returning your item (sales@sentwistle.co.uk).